I would be calling anybody i could think of to complain. There must be a Board of Veterinarians or something. They can't just hand over a diploma and let it go at that. Ask your vet, I'm sure she will know. You will have to deal with his total fear of vets now. That kind of treatment will stay with him for a long time, poor little guy. I'm so sorry you and Parker had to be treated so badly. That was totally uncalled for. Good luck in getting to the right people to let them know what kind of Vet's are out there "treating" our pets.