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Originally Posted by kitty I just had a cocker pup shipped to me from Oh. and Continental lost him too. Only they lost the whole crate with him in it. It was 3 days before I finally got him then they tried to tell me I had to pay $100.00 a night for boarding him. Needless to say I didn't pay a thing. The poor puppy was dehydrated and was hungry from not being fed. I've only flown dogs 2 times in my life and this was my first experience with continental and I will never use them again. I'm glad you got your dog back. You are lucky that you did. |
Why would you have to pay when they lost him? Makes no sense to me.