I don't trust
any groomers anymore. (Blowry & Gina are right !) and why I do the girls myself.
I took Chanel 2 years or so ago to one and that WITCH of a groomer hurt her - She yelped on the way home and I was really upset.....from that day on she cried and shook in the car goig for rides and had always loved going bye bye. It took a few months of FUN rides to get her to stop being scared....but I know that groomer was too rough and she is an angel for strangers - vets ...groomers - she stands perfectly still and lets them do anything so that was just a MEAN WOMAN.
and yes when I got home - I called and raised hell.
It totally changed how she is about grooming.....for me she knows I'm whupped and if she acts like a drama queen - i stop. Which is why her hair needs cutting so bad now. I need to do it.