She can end it even if it has bids. She just needs to go to this page:
http://pages.ebay.com/help/sell/ques...dlist-now.html THere is a clickable phrase that says: End My Listing Early form. She will be asked to sign in to ebay at that point. Then she enters her listing item number, it will ask her if she wants to cancel all bids or sell to the high bidder. In this case she would cancel the bids. Reason is item is no longer available or error in listing...whatever. Then she can relist with a buy it now. If she sells direct from an ebay listing that she ends though, she can get suspended from ebay...so she needs to do the relist.