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lucindaw. · 09-08-2006, 11:36 PM

We took Lucinda with us to Albany, New York last weekend. We went with our daughter and granddaughter to attend my nieces wedding. Our 14 year old granddaughter is autistic. When she holds Lucinda, she feels safe and is calm. So for her and because we all wanted to take her anyway, we bought her the airline pass and off we all went. We had booked at the Crowne Plaza because that is where other family and friends for the wedding were also staying. Never even crossed my mind that they would not allow Lucinda to stay. Long story short, the evening of the wedding we came back to our room at 10 PM. The key card would not work. We went to the front desk to get a new key. A person from security accompanied us to the room. We were clueless as to what was really going on. After he gave us a new card and let us in he said "Do you have a dog in this room?" We said yes. He then told us that we had to go and talk with the evening manager. She told us that we had to leave the hotel immediately. She informed us that maybe one hotels in Albany allows dogs. I said I was shocked, that we take Lucinda everywhere we travel and have never had a problem! She said that she had not heard of hotels taking dogs anywhere. I told her that since we paid for the room via Priceline that we could not get a refund and really did not have the money to be double paying on two rooms in two different places. She said that she would go talk to her supervisor. She came back and said that we could stay only until morning and had to pay a 50.00 fine!The next night we took Lucinda and stayed at the brides home as she was now gone on her honeymoon. The next night we tried to sneak her back into the room for our last night there. We don't know how they found out but early the next morning, security came to kick us out. We were checking out anyway. There was another 50 buck fine on our bill for having her there that night! It's funny....Mariah Carey was in the hotel the same nights. I bet she had her Yorkie with her...what do you bet!? After we got home, I sent the management a letter and included articles about how many luxury hotels not only allow dogs but do special things for dogs that are in their hotels. Also put in the article about Oprahs show on dogs and hotels. It was worth the 100.00 fines to have had Lucinda with us but the way we were treated was appalling! And what right do they have to "fine" us. I could see a security deposit but that was not what the 100.00 was for or we would have gotten it back (Lucinda does no damage). Sorry this was long, but I had to vent.

09-08-2006, 11:36 PM	#1
lucindaw. Senior Yorkie Talker Join Date: Mar 2006 Location: shawnee ks Posts: 95	Kicked Out of Crowne Plaza Hotel In Albany We took Lucinda with us to Albany, New York last weekend. We went with our daughter and granddaughter to attend my nieces wedding. Our 14 year old granddaughter is autistic. When she holds Lucinda, she feels safe and is calm. So for her and because we all wanted to take her anyway, we bought her the airline pass and off we all went. We had booked at the Crowne Plaza because that is where other family and friends for the wedding were also staying. Never even crossed my mind that they would not allow Lucinda to stay. Long story short, the evening of the wedding we came back to our room at 10 PM. The key card would not work. We went to the front desk to get a new key. A person from security accompanied us to the room. We were clueless as to what was really going on. After he gave us a new card and let us in he said "Do you have a dog in this room?" We said yes. He then told us that we had to go and talk with the evening manager. She told us that we had to leave the hotel immediately. She informed us that maybe one hotels in Albany allows dogs. I said I was shocked, that we take Lucinda everywhere we travel and have never had a problem! She said that she had not heard of hotels taking dogs anywhere. I told her that since we paid for the room via Priceline that we could not get a refund and really did not have the money to be double paying on two rooms in two different places. She said that she would go talk to her supervisor. She came back and said that we could stay only until morning and had to pay a 50.00 fine!The next night we took Lucinda and stayed at the brides home as she was now gone on her honeymoon. The next night we tried to sneak her back into the room for our last night there. We don't know how they found out but early the next morning, security came to kick us out. We were checking out anyway. There was another 50 buck fine on our bill for having her there that night! It's funny....Mariah Carey was in the hotel the same nights. I bet she had her Yorkie with her...what do you bet!? After we got home, I sent the management a letter and included articles about how many luxury hotels not only allow dogs but do special things for dogs that are in their hotels. Also put in the article about Oprahs show on dogs and hotels. It was worth the 100.00 fines to have had Lucinda with us but the way we were treated was appalling! And what right do they have to "fine" us. I could see a security deposit but that was not what the 100.00 was for or we would have gotten it back (Lucinda does no damage). Sorry this was long, but I had to vent.