I've actually read bad reviews about that toy you bought. Things like pieces breaking off and dogs choking, etc... Still, the company could have been more helpful.
I have purchased things from them several times and have never been disappointed... guess it just depends. I just got another order from them the other day with liver treats and a pair of shears. Shipping was pretty quick and I'm happy with the products.
Sorry, you didn't have the same good experience!
omega |