sorry to hear about your experience. We also used petsmart, but quickly left them cause everytime we picked our baby up her hair wasnt trimmed the way we had asked. The lady there just did it as she saw fit, she said that everyone had their own style and didnt wanna listen to what we wanted. Also one day they had her for about 5 hours, when I went to pick her up the lady was on break and still hadnt finished with our little one. Needless to say I got my money back and thats the last time we set foot in Petsmart. Good luck in finding a new groomer. |