This is really something else again!! Right!
I'm not so sure that I'd be in a hurry to "sue" anyone. This attitude and threatening to do this does little more than really make everyone not want to help you. Plus - no one knows what has really happened yet.
My Bichon flew from California to me on Delta -- He arrived early, and they couldn't contact me because I wasn't home. But, when I got there - he was the star of the show. All the Delta employees were in love with him and wanted to take him home themselves.
And - two of my friends (one - a very close friend) are pilots for Delta. They are the greatest people in the world - dog lovers themselves.
I know there are always some bad employees (bad apples) every place. You just don't need to be dealing with any people like this right now.
Something is so "wierd" about this whole thing. I sure hope you share with us what happened when you find out. And, of course, you'll be keeping on top of this constantly until you learn what happened.
We need "Columbo." He'd find your pup.
Please keep in touch.
Carol Jean
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