One airline that does not allow pets on board, also does not charge for credible service animals... Unfortunately, if passengers complain about the "animal" on the flight and demand compensation...although it might seem small to the individuals demanding it, reimbursing 20 or even 100 passengers for their ticket price adds up...so I can understand how that happens. And again, most of the time it is caused by animals who are "claimed" to be service animals who are not adequately trained to behave during a flight.
I cannot imagine being the one who must question and get the credible verbal assurance or the documentation for an animal in any of these mentioned situations...if you see both sides... (Animal lovers...and not), it is not a good situation. With the new laws and lack of required documentation, businesses are only comfortable refusing the obvious for fear of lawsuits of discrimination of ADA....and it will not be solved today, but it would be nice if those who needed it did not have to be quizzed so thoroughly, especially for those needing emotional assistance animals. There animal can truly give them a path to freedom...yet they are mocked by those who pretend or lie, or any who have been lied to.
__________________ Two kids, two dogs, a cat and a fish and that's IT! |