I have to agree with Carol Jean on this .....I think it's great if someone has a certified Therapy dog - and actually works in the community -

but I disagree with making a dog a "Service" (or Therapy) dog just to take them shopping etc. It takes away from the real service dogs who are needed for the handicapped....
There are plenty of dog friendly places and more opening every day - I think we all need to think of those who are truly handicapped before making a decision like this -
If EVERYONE made their small dogs Service Dogs - what's the point of the REAL ones ? The Handicapped of the world already have it rough - let's not make their lives harder.