you shouldn't have ben treated like that by the receptionists or techs. Sometimes people just forget to write the surgery in the book. Its the hospitals mistake and they should apologize to you.
have you ever taken Reese to another vet or is this the only one you've been to? I remember we had the same thing happen at the clinic i worked at and it turned out that the client came to the wrong hospital. she had scheduled the spay somewhere else.
__________________ Kellie  and  Morgan |