I agree with Bailey's Peeps, and maybe when you pick up Reese and hand them the appt. card, I would advise them how they made you feel,and your money is the same as anyone of any age,and you'll probably be spending it at another vet in the future!
In all the jobs I've had.. THE CUSTOMER IS ALWAYS RIGHT. and they should not have made you feel like they did.
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Rhonda, Bailey, Josie and my angel Bella Rue'
"Until one has loved an animal, a part of one's soul remains unawakened."
~Anatole France~