I never leave Royce alone with his groomer so last week when I went for his appointment and found out that my favorite groomer went to work at their other location ( too far away from where I live ) and the new groomer refused to let me stay with Royce,I said no way jose and left went to a pet shop bought the tools that i was missing and groomed him my self . It took me 2 hrs but i did a great job . Plus Im very reluctant when I take Royce to the groomer always worry about hygiene issues etc....so i groom Royce myself and have peace of mind .