These days people rely on a veritable Noah's Ark of support animals. Tami McLallen, a spokeswoman for American Airlines, said that although dogs are the most common service animals taken onto planes, the airline has had to accommodate monkeys, miniature horses, cats and even an emotional support duck. "Its owner dressed it up in clothes," she recalled.
There have also been at least two instances (on American and Delta) in which airlines have been presented with emotional support goats. Ms. McLallen said the airline flies service animals every day; all owners need to do is show up with a letter from a mental health professional and the animal can fly free in the cabin.
There is no way to know how many of the pets now sitting in coach class or accompanying their owners to dinner at restaurants are trained in health-related tasks. But the fact that dog vests bearing the words "service animal" and wallet-size cards explaining the rights of a support-dog owner are available over the Internet, no questions asked, suggests there is wiggle room for those wishing to exploit it.
One such wallet card proclaims: "This person is accompanied by a Service Dog — an animal individually trained to perform tasks for people with disabilities. Service Dogs are working animals, not pets." On the back is a number to call at the Department of Justice for information about the Americans With Disabilities Act.
One 30-year-old woman, a resident of Croton-on-Hudson, N.Y., said she does not see a psychotherapist but suffers from anxiety and abandonment issues and learned about emotional-needs dogs from a television show. She ordered a dog vest over the Internet with the words "service dog in training" for one of the several dogs she lives with, even though none are trained as service animals. "Having my dogs with me makes me feel less hostile," said the woman, who refused to give her name.
"I can fine people or have them put in jail if they don't let me in a restaurant with my dogs, because they are violating my rights," she insisted.
In general, business owners seem to extend themselves to accommodate service animals. Though Completely Bare, a chain of health spas in New York and Palm Beach, Fla., has a policy barring animals in treatment rooms, Cindy Barshop, the company's owner, said that she made an exception for a customer who insisted that she needed her large dog for support while she had laser hair removal. "We had to cover the dog with a blanket to protect its eyes during the procedure," Ms. Barshop said.
One area in which business owners have resisted what they see as abuse of the law is housing. Litigators for both tenants and landlords say cases involving people's demands to have service animals admitted to no-pets buildings in New York have risen sharply in the last two years, with rulings often in the tenants' favor.
"If you have backing of a medical professional and you can show a connection between a disabling condition and the keeping of an animal, I have 99.9 percent success," said Karen Copeland, a tenants' lawyer.
One of her current clients maintains that she needs an animal in her apartment because she is a recovering alcoholic and, apart from her pet, all her other friends are drinkers. Another client, Anthony Milburn, lives in Kew Gardens, Queens, with five cocker spaniels and one mixed breed. He says he has severe chest pains from stress and has a note from a social worker saying that he relies on his pets for his emotional well-being. He is pursuing a case against his landlord.
Bradley Silverbush, a partner at Borah, Goldstein, Altschuler, Schwartz & Nahins, the largest landlord law firm in New York, said people are manipulating the law.
"I'm a dog owner and a dog lover but to claim emotional support is beyond affection," he said. "People send letters from doctors saying the person relies on the animal, or a person has just lost a parent and purchased a Pomeranian. Some doctors will write anything if asked by a patient."
Jerri Cohen, the owner of a jewelry store in Manhattan, said she tried living without animals when she married a man who bought an apartment in a no-dog building. "I went into a severe depression and had to go on medication," she said. "Three years later a friend bought me two pug puppies, and I refused to give them away. My co-op threatened us with eviction. An attorney suggested I get a letter from my psychiatrist. She wrote that I was emotionally needy and the lawyer said that was no good. So she wrote that I can barely function or run my store without them. I won the case.
"They sleep with me," she said. "They have a double stroller. They go to restaurants with me and fly with me."
http://www.nytimes.com/2006/05/14/fa...ewanted=3&_r=1