[BabyFidgette]

Originally Posted by SnowWa

Lori - Nearly the same thing happened to me. I was expecting a pup and it arrived 4 hours late (not 10 - but 4)....... Anyway, of course, I was nervous because the little puppy was out there "somewhere."

I waited at the freight area all that time (with my sister) - and eventually everyone was very happy because the little guy finally arrived. And, my pup, also was also very frightened. But, I scooped him up and he settled right down and went to sleep. We paid our fee, signed the papers, and left ..very much relieved .. for home.

I know me --- I would never in a million years have acted the way you did. It seems like you made everyone mad and they just made everything more difficult for you. At any rate, they stopped being helpful or feeling sorry for your situation.

The lady who sent me my puppy knew nothing about the plane difficulties along the way, and she was also relieved that he finally got to me and was resting comfortably. (He did go to the vet the next day - and he was fine.)

I truly know what can happen with airlines. These same sorts of things have happened to me - planes being overbooked, needing mechanical attention, arriving late, etc. etc. I don't like it at all, but there's not much I can do about it. And, getting upset and mad just seems to make it worse.

My daughter and her new husband were on their way to Hawaii for their honeymoon and entered into an overbooked situation. Everyone was mad, yelling, irate, and being unpleasant. The attendant at the counter told my daughter and her husband that they were the only ones who had been nice and made them promise not to tell anyone and kept them on the plane and gave them "first-class tickets" all the way to Hawaii.

I know that almost always you get more help if you are nice -- albeit upset - but still nice. Seems like none of the people you were dealing with were responsible for the "being late" problem.

Sorry about your experience.

Carol Jean

I semi-disagree. You start off nice, then you get firm, then you get PISSED. Always works for me.