I'm think too, that it was probably an employee that got impatient with the dog, and took it upon himsef to discipline it. You're right, he can't be everywhere, and trained people don't always do what they were trained to do.
I've been watching him all night tonight, I love his methods, and I believe they work.
Chachi has started barking at the cats. Even though he is only 12 weeks old, when he started to bark I touched him, like Ceasar does, and only had to do it twice before he laid down and left the cat alone. |