our pets can't speak english, but neither can some foreigners and babies and i doubt any human being would be denied care, regardless of the individual's ability to communicate it.
and i think the overall problem was that the airline had no proper chain of command to handle pet emergencies even tho it's pretty obvious that flying an animal is risky business. each person just shrugged, say i dunno what to do, and then passed the buck to the next person. the dog wasn't human, it wasn't important enough to warrant immediate attention and immediate assistance.
the last time i flew with bunjee, i had him in cabin with me. for the amount of money they charged me, i think bunjee deserved his own seat! not just the space under the seat in front of me. but i was much more comfortable about having him with me than having him with the luggage. now knowing what could happen, i'm glad i did. |