personally i don't see what's "right" about the airlines not calling an animal professional for some assistance. instead, the staff waited for a manager to advise what should be done. the manager waited for his superior to advise what should be done. all the while, the owner was not allowed to take his pet to a vet for care. and it was only after hours of the owner, a newcomer to the area, searching for the appropriate pet medical care in a city he was not familiar with, finally found pet paramedics to help his pet, which was too little too late.
i'm sure if i had a medical emergency while on the flight, the gate attendent wouldn't wait to talk it over to his supervisor and his supervisor's supervisor before calling 9-1-1. but because pets are considered "luggage", the don't get at least minimum consideration and care due to another living creature.
imho, if an airline can't do it right, then they shouldn't transport animals. and if they can't treat live animals better than a piece of inanimate luggage, they shouldn't charge me an extra $100+ one way for the "service". |