Oh, a Body Shop,, something else I know about.. I work at one,and my Dad has had his own Body shop till a year ago when he retired. The shop I work at now, is where my Dad started working at when he was 16.
I don't know if your state is like ours,,but it is SO controlled by the Ins. companies, it is so frustrating.. how they control,, the rates, the parts, where they try to steer their customers to their " preferred shops" Small shops open around here,and the Ins. companies wont use them, and within months they are closed, it's sad, the days of backyard shops and small shops are done,, around here. Anyhow.. Just had to chime in on that too..