I am so very sorry, and Yes, I can imagine how upset you are ..... I have noticed several "hair cutting" stories..... here is mine
When my daughter was 5 she had very long beautiful blonde hair which had never been "cut" only trimmed. I was a very busy stay at home mom. For about a week I had been saying I need to trim Kimmie's hair, I need to trim Kimmie's hair, but just never seemed to find the time. Well, my sons, age 6 and 7 decided to "help mom out" and took matters into their own hands. I am so very glad that they only "trimmed" one chunk of hair.

I could have spit nails.