I have been feeding my Lucy this for about 6 months now. She absolutely LOVES it. I've never given her a food she immediately eats without hesitation. She used to let her dry kibble sit there for days sometimes and I felt bad (I know I should have taken the bowl away and trained her to be hungry enough to eat, but that's neither here nor there). Bottom line; it's real food and she LOVES it.
Essentially, you get a box delivered with a bunch of frozen packs; we get pork, turkey, and beef packs. Each pack has 4 meals worth and the way my shipment is scheduled, I get about 2 months at a time (be sure you've got room in the freezer). You squeeze out 1/4th of the pack each day, and by day 3, you put the next pack in the fridge to thaw.
Cost is ~$4.80 per meal, so for two months, I pay about $260. i know it sounds like a lot, but for quality food for my little girl, I don't set a very restrictive budget.
Anyway; curious if anyone else has any experience with this company or maybe another brand that they like better. I'm very pleased so far; we should be getting our 4th shipment in a couple weeks