This is only ONE of many horror stories regarding PetSmart. That is why I will drive out of my way to find a groomer who has her own business. PetSmart groomers are there for the hourly wage but a business owner has a more personal interest in being cautious and careful. I'm so sorry for this woman. No amount of money or number of lawsuits can replace her baby but a law suit will draw attention to what I consider dangers of taking a pet to a STORE for grooming. |