Make sure you tell Erica that you felt her customer service was/is going down. You want to stay with her but the reliability is something you need and it seems like she needs to figure out how to best manage some of the issues. You can only be understanding for so long . Hopefully that conversation will help some of your concerns and all will be well.
I’d also suggest looking for a back up just in case.
__________________  Owned by Troy(RIP) & Emma
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