[Lovetodream88]

What would you do in this situation? There is a local grooming salon that we used a lot when it was just Callie then they got a mobile groomer and we started using that. We really fell in love with the mobile groomer Erica. She’s not the best groomer but I trust her with my dogs. Occasionally the van breaks down and we have to take them to the shop which is what happened last time and she ran out right as we were getting there to pick up the pups so they said she would call to schedule our next grooming. Well she hasn’t called. Then fast forward to we got the puppy Ollie two Wednesday’s ago. He is a bit matted and needs a hair cut so Monday we called and left a message with a person for Erica to call us and she didn’t and over the week we called 4 or 5 times to try and get in touch with her and no call back. This salon is the highest rated salon and has won awards but I mostly like it because I really trust Erica. I’m not sure what to do I’m frustrated and very angry I have not been called back. Ollie needs to be groomed but I don’t want to take him some where he is going to be in a cage and away from me for 4 hours. What would you do? How would you handle this?