[Wylie's Mom]

I'm not a big fan of Banfield and how their business plan etc is set up, they try to rain services down upon you and I don't like that at all. I'd rather have a vet who didn't have that computerized protocol recommendation thing spouting out more and more recommendations.

I had it for a while w/ our Wylie and it worked out money-wise for that first year okay but after that, I got out.

Over prescription of antibiotics is a pretty huge red flag too, btw...