I only got one pigs ear...but they sent a lambs ear which I let her have and she loved...She carried it around everywhere as it was tiny.
I didn't have to send the pig's ear back or the one toy I was unhappy with (because it was so big and tough neither she or I could squeak it). They told me to keep both and give them to a bigger dog and replacements.
I really like the company and they seem to like the feedback too. They are always asking me to rate every BarkBox and each item we receive.