I also had a bad experience with them. I wanted a coat for Tootsy and liked one of their more expensive coats, but she was between sizes. I telephoned and asked if they would measure the coat for me, so I could make an informed choice. They were very abrupt and disinterested saying that the sizes are on the website. I pointed out that many times the actual size is smaller/bigger than the measurements displayed. They weren't interested in checking the measurement for me and told me to order both sizes and return the one I don't want at my expense. I did not order the coat and will never buy from them in future. Awful company. |