wow, kiristy yours is alot different in color than mine, i got mine from verizon and it's actually a lighter pink, i lovvvvve it . i only have great things to say about it, haven't had any problems so far and i got the matching pink bluetooth.

for free!! also i think it depends on what carrier you have with verizon i have fantastic service!

the v cast feature that i got with it makes it even better