Quote:
Originally Posted by Yorkiemom1  
You are all over this!!! That is exactly what I am finding myself mucked up to my neck in!!!! Now, as it is right now, I have ATT U-Verse and my TV/computer/phones are all on the same deal.....so what you are saying I need to do, just to get these old brain cells wrapped around this correctly, I have to separate my phone service OUT from that package deal? Did I understand you right???
Thanks for the help...this is crazy.....
Can ATT separate out the phone from that bundle so I can use the landlines, or do I have to go through a completely different company? |
The reason ATT bundled TV svce, computer & phone is you get a discount for bundling. ATT may have to put in sep. lines just for your phone, they will take the phone off the bundle meaning you will not get a discount for having all 3 as a bundle. I have to assume when they installed your phone lines they connected it to the cable lines if you can only get svce through the computer. If you don't mind changing your phone # go with a diff company for landline svce, I have to assume they would hook up phone lines to your house as it seems your landline is in someway connected to your cable line.