[rufusyorkie]

Do not purchase a puppy from Deana Machado unless you want the risk of her coldly keeping your puppy on pickup day 20 minutes before your pickup time -- even after she has accepted all the money and confirmed pickup of puppy the night before.

My boyfriend and I decided that we both needed a dog after dealing with a few tragic situations that accumulated over the past year; my boyfriend’s brother passed away four months ago (we had to adapt to him being healthy one minute, and the next he’s on life-support and brain-dead from a horrendous work-place accident) and I was at the same time dealing with some tragic personal family issues. So we decided that we needed a puppy to cheer up the energy in our house — plus we were ready to expand our family.

We purchased a $3300 baby yorkie in Edmonton from Little Yorkie Kiss. We communicated with Deana Machado on a regular basis for 5 weeks straight with the guarantee of ownership. We met Deana & puppy in person at her house, she sent us pictures/videos of the dog on a regular basis, continually referring to the dog as “ours.” A down-payment of $300 dollars was given to reserve the puppy on day one of contact with Deana. A few weeks later $1500 was e-transferred to Deana after we met her in person to solidify the transaction and client relationship (I’ll add that Deana accepted the money with no hesitation). Soon after 4 weeks of consistent & positive communication between Deana, myself, and my boyfriend, we reserved pickup day for September 4. I took the day off of work (unpaid might I add), my boyfriend took his two week paid vacation to thoroughly train puppy, and we purchased everything that Deana recommended us to and setup our apartment in preparation for puppy. We then very anxiously counted down the days until we got to welcome our fur-baby into our home.
But, our excitement was immediately brought to a damper when Deana called us two days before our first pick up day — claiming that puppy was sick and that she refused to sell us a sick puppy. We took her word seriously and were grateful for her concern. Although we were disappointed that pickup day was delayed, we generously reassured her that we were willing to wait until he got better and again counted down the days anxiously waiting for good news on his health — hoping that next weekend we’d have him in our arms this time; it was a very prolonged and emotional week. We were excited, worried about puppy, and desperate for any information regarding the dog’s status, so we could reserve another official pick up day.

A few days later our anxiety and stress was diminished when Deana texted us with fantastic news: our puppy was eating again and 100% healthy. We were so excited and immediately booked our new pick up date on September 12. Again we had a few more days to countdown, until we finally would have fur-baby in our arms for real this time. We thoroughly cleaned our apartment for hours, set up the puppy bed, filled the food and water dish — we did everything to make our apartment near perfect for puppy. We couldn’t even sleep at night we were so excited for pickup day.

The day before pickup we e-transferred Deana the remaining $1500 (again she accepted the money without hesitation). And she even reconfirmed our pickup day : September 12 at 10:00 am. Up until this point my boyfriend and I were very pleased with Deana’s business etiquette and client treatment. In-fact I kept recommending her as a breeder to everyone I knew and I kept gloating about how I couldn’t wait to write her a fantastic review. But then the morning of pickup, Deana Machado’s treatment to us did a complete 180 for no reason at all and instead of writing the optimistic review that I’d been working up in my head for days, I’m now writing a review on Deana’s cruel, selfish, and insensitive business etiquette.

At 9:10 am on September 12, my boyfriend and I left our house and were on our way to Deana’s house to pickup Rufus (puppy) for 10:00 am. While driving on the Anthony Henday on our way, my boyfriend receives an insensitive text from Deana stating that “she’s decided to keep the dog for herself.”

Immediately my boyfriend called to confront her while parked in front of her house and she refused to speak to us face-to-face, literally arguing with my boyfriend while he broke down on the phone. He begged and pleaded with her not to do this, and Deana continued to deny us the dog that we had been anxiously preparing for. She said “I’ve done nothing wrong.” She kept coldly and egotistically defending her decision telling us how the dog was hers and she didn’t have to give him to us. My boyfriend continued to cry in hysteria explaining to her how important this dog means to us and how much we’ve fallen in love with him and how cruel she is for even thinking about doing something like this. And as soon as my boyfriend begins to explain how much he needs this dog to help heal his heart from his brother just dying a few months ago, she said “I don’t have time for this” and she hung up on him.

An hour later we found Little Yorkie Kiss Facebook posts, pictures, and videos by Deana that brag about “keeping the puppy.”

Deana returned a portion of the money to us shortly after her heartlesss phone call, but it was a bit of an issue receiving the remainder. My boyfriend threatened her with legal action if she didn’t e-transfer the remaining funds and she responded with “legally I don’t have to do anything,” and continued to slander us calling us “immature,” and bragging about “how she’s glad we didn’t get the puppy because we’re such angry people and how she might just go and sell the dog to someone else now.”

We found Deana’s heartless behaviour toward us to completely offensive, cruel, selfish, and insensitive. She does not value her clients, she puts herself and needs first and is quite shallow in my opinion. She only wanted to keep puppy after he began growing up because “he was perfect. The cutest of the litter,” (her words). It’s absolutely disgusting that another human being would lead someone on for over 40 days, take their money, retain a client relationship built on open communication, and then completely betray them 20 minutes before the scheduled pick up through a cold form of communication: texting.

I would not recommend Deana Machado (owner of Little Yorkie Kiss) to anyone. You take a huge risk investing your time, emotions, and money. She is not trustworthy and will selfishly snatch your puppy if she develops a bond with it during the puppy’s first 10 weeks under her care. That’s the worst fear we all have with adopting children or pets, that someone will steal your money, or worse, deny you of the adoption — especially on the day of.

Not only are we left heart broken, grieving, and living in an entire apartment set up for a puppy that no longer exists, but we’re dealing with the emotional pain and anguish that Deana Machado projected onto us for no reason at all.
WARNING: You’re taking a huge risk investing your hearts, money, and time with Deana Machado of Little Yorkie Kiss. I highly recommend you looks else where for a breeder. Instead, find a breeder with a reputable reputation within the local community and someone who is actually registered with CKC (she is not). I’m writing this to prevent anyone else from getting burned like we did.