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Originally Posted by maggiefromnj  Just take your photo of her recent groom with you and explain what you would like done differently. Maggie has never had a bad experience at PetSmart, though some groomers do a cut that I like better than others. They keep my preferences right in the computer, and I can get the same person if I want.
I think that the windows do force them not to mistreat them during the cut. I also think that corporate tries to keep things run properly with surveys etc. One time I complained that she still had some eye gook and some other minor detail and they gave me my money back, I didn't even ask for that!
I know that Maggie would not be a good girl if I was there for her grooming, so there is really no way I could ever watch, even if it was done in my home. She would be trying to get to me if she saw me. They are like little kids who will cry when you first leave them, but get over it once they know you are gone and they have no choice. |
Thanks for the suggestions! Bella doesn't allow me to hold her down for extended grooming either--she behaves much better for strangers, LOL!