I have no idea about this product so I'm only jumping in to say that science terminology is different to lay persons terminology and we are not all scientists and we are not all lay persons so we must adapt our communication and expectations re: this accordingly.
Coming across as factual (and sometimes offensive due to a propensity to appear to disregard public opinion) is a professional hazard with researchers because they have to be so very critical of their work as well as others. This professional skill does not always translate well into every day conversations.
My take on this as a researcher is simple, one scientists assertion, even if it is based on original empirical evidence, is not enough evidence to support or reject the conclusion of the research. Therefore, at best, all one can conclude is that their findings are worthy of further investigation by them or others.
I would say that if a product or an endorsement of a product is as a result of one research project, I would be very cautious about how I viewed the claims of that product and keep an open mind re: any future adaptations to the product or product advice.
Hope that helps |