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Old 10-23-2014, 09:18 AM   #7
RoyalCaninCA
Yorkie Yakker
 
Join Date: Oct 2014
Location: Guelph, Ontario
Posts: 31
Animal Smiley 019

Quote:
Originally Posted by Yorkiemom1 View Post
I am JUST seeing this Ashley!!! I would have jumped on this thread like a duck on a junebug if I had seen it before now!!! Hello Ashley!! Judy Wright here....devoted, loyal, and VERY long time member of the RC family....since 1978. I am thrilled you have found your way here....I have been in communication with my rep as well as "corporate" regarding the changes y'all have made in the formulas, and information direct "from the horses mouth" is most welcome! I believe I have communicated with you personally on several occasions as well. I personally will not "jump ship" as RC has served me and my dogs very well for many years, as long as I do not see any deterioration in my dog's conditioning, which is something I do not expect to happen! I do feed the Adult Mini, which has apparently not rearranged the order of the ingredients listed on the label....this change in the ingredient label is of grave concern for many people, and I am NOT a dog food nutritionist, so I can not adequately defend your decisions to make these changes! Believe me, I have tried!....while everyone has their own favorite brand of dog food, for whatever reasons, I am very impressed to see the arrival and active participation of someone actually appearing from the company.....I do not believe that has ever been done by any other of the brands that have been criticized or questioned on here. Great to see RC is actually watching and listening to what consumers are saying about their product! I have tried to make it evident that RC is indeed listening to consumers. Welcome Ashley....I do hope people that have concerns will contact you so you can answer questions and perhaps alleviate concerns some may have. (My major concern about RC is why cant I get your fabulous puppy milk formula here in the US to use in my tube feedings when necessary for supplemental feeding for puppies that need this extra attention.....I have contacted RC about this for several years.....even asked if I could "smuggle" the milk in from Canada!! I understand why the milk is not produced here....just wish I could get RC to provide me access to some!!)
Thank you Judy for the warm welcome!!!!!! I love hearing that you are a devoted RC'r like myself! Although I haven't fed our formulas as many years as you have been ... but ever since I became familiar with RC during my vet co-op in high school, we have fed RC formulas to all family pets and my currently 6 furbabies. Performance is 100% why I personally feed too. All 6 of mine get different formulas, mainly because they have different issues to support, ranging from kidney failure, to seasonal allergies to loose stool, and with each of their formulas they all are doing amazing!

We like to be aware of the concerns and questions people have not only about our formulas, but nutrition in general. Same as the human nutrition world, there is so much information zooming past us everyday, you can easily get lost and confused with the many opinions out there.

I am with you on the milk replacer... It's such a great formula! Our Canadian breeders and vets can't get enough of it. It actually comes from France because we also don't have the technology at the Guelph facility to manufacture it. Unfortunately, due to import laws for the US, we are unable to ship the milk across the border.

Look forward to chatting with you!
Ashley
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