Quote:
Originally Posted by MarkFromSea  That is concerning!
One, they didn't send what you ordered, the 28. I hope you were able to return it. I'd be pissed! I'd force the issue through my credit card company if they did not comply fully! They did not send what you ordered, period!
Two, she threw it up, you won't be able to use what they sent you unless somehow she grows accustomed to it. Personally, I just wouldn't do it. Get a full refund or resort to your credit card company to force the issue. I strongly dislike unacceptable business practices. You were deceived by the retailer.
Gucci is doing well with his new food, it's for a senior though and sounds like it wouldn't apply to your pup. |
Thanks, yeah I was a little pissy. In this instance though I am the retailer ordering from a wholesale distributor. The item lookup code and description and ingredients list and picture was definitely for rc 28 and I was sorely dissapointed and called immediately when my order came in. They took them all back without complaint and the one she threw up on I attached an official return to Manufacturer referencing the manufacturing code and how she got sick- I mean not one bit of that was digested! It could just be her- like I said we had an elevated liver enzyme count on our blood panel recently- but she has no history of being a puker and I wouldn't want to take any chances and not report it- especially with manufacturing and ingredient changes and of course the fact that there was no way she could eat that bag. I am bummed though- I was dancing with delight at her response to rc. And you're right, no senior for her. Try try again I suppose! Thanks mark
