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Old 10-17-2014, 04:57 AM   #15
MarkFromSea
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Join Date: Dec 2013
Location: King County, WA
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Quote:
Originally Posted by Lilah Charm View Post
Another issue with ingredient labeling and meat quantities can be water weight. People shy away from the word chicken meal for example but that is actually more likely an accurate representation of meat quantity vs when it just says chicken but is counting all the water weight. However I do note that in regard to the article concept of ingredient splitting that there are two rice items and two corn items on royal canin adults ingredients list. Perhaps they have such different values that that is why they are listed as such but it might be something to address in response to their recommended article. I am still impressed with their fast customer service, their quality control leading to only a single recall in their many years of business and their well thought out responses- more than anything, the joy of my little girl looking forward to her meals. That said, I ordered those four bags of rc 28 only to have my company send me the change over food. I was dissapointed because that is not what I ordered but decided to give it a go anyway. Lilah, threw every last bit of it up. Three times. As a disclaimer here lilah did recently have en elevated liver enzyme on a blood panel so this could be an issue related to that but she is not a chronic or even semi occasional vomiter and has had no other symptoms so I really do feel that the food disagreed with her. I was so excited to find a long trusted, well known, yorkie specific food that my dog would actually eat and it is a shame that for us it comes at a time when there is a shifting of comfort and a step away from solid long term evidenced health. I hope it does turn out well for those who have had long term success feeding rc- like you yorkiemom - as for miss Lilah, I don't think it will be in her long term benefit - since we is a grown gal- to stay on the puppy version (and appetite stimulation canned puppy) and that is what she likes and takes well so I suppose we have yet to find a stable kibble choice for our needs.
That is concerning!

One, they didn't send what you ordered, the 28. I hope you were able to return it. I'd be pissed! I'd force the issue through my credit card company if they did not comply fully! They did not send what you ordered, period!

Two, she threw it up, you won't be able to use what they sent you unless somehow she grows accustomed to it. Personally, I just wouldn't do it. Get a full refund or resort to your credit card company to force the issue. I strongly dislike unacceptable business practices. You were deceived by the retailer.

Gucci is doing well with his new food, it's for a senior though and sounds like it wouldn't apply to your pup.
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