[gemy]

I just typed out a very long reply and lost it. I am in agreement that Flexi-leads have specific uses, and that is Not to walk your dog in public places. Their best use is in training and specifically recall work.

I do hope that you view your dogs' bad behaviour quite seriously, no matter what A/C says, and take the necessary remedial steps to resolve his issue. Your dog has shown aggressive behaviour to this "evil" lady in the past, and was suggestive that at some point a bite, or a threatening charge might happen. Evil lady, does not describe what actual behaviours on her part, might have constituted a warranted response from your dog.

Whether your dog actually bite this woman or not, is not the issue, it does sound like he aggressively charged forward and maybe her hand got in the way of his mouth, I have no idea, but his behaviour is a clear warning sign to you.

I do wish you all the best with the A/C investigation, and do make sure you get some training for you and your dog.