Well the day is finally here, I have to call my credit card company and fight this charge. I can't tell you how upset I am about this. I have NEVER had this sort of problem with company. She will not return my calls, and I promise I have not been ugly to her at all.
At first it was that the Tees were back ordered, problems with the vendors, and then it was the treats that I ordered didn't come in. The last word I got from her was on 2/21 saying she would refund the money on the treats but would send out my order. I responded asking for a tracking number. I called her twice leaving messages with my home number and work number stating that I needed to speak to her about my order, I had a question. I has ordered a bullystick too and wanted to see if that was part of package being sent.
I wanted to know so I could order them from somewhere else (everyone says they are great and I wanted to try them out)
She never returned my calls or emails. When I have heard from her it has been by email, with excuses. Heck on the 10th she wrote to me
"Hi Kelly:
I am just about to go into a meeting with a vendor. I do recognize the order and I am just waiting on my order of slogan tees. I should have this out to you - maybe - by tomorrow or Monday.
I will be happy to give you a buzz in a bit and talk to you about the charge on your account. I hope that everything is ok???
Best,
XXXXXX"
You might be asking me why I have not named the site in question, well I'm not the only one with this problem and the last persons thread was locked. BTW I did a search on WHOIS and that is how I got her number and address.
I know this person is very well liked here and I'm sure on a personal level she is great but as a business women she doesn't seem to be up to the task. I went to her site in the first place because everyone bragged about how great it was and she was. I really wish people would be honest about this web store, She has my money (and others) and we don’t have anything to show for it. I don't think she set out to rip anyone off, it appears its more she can't handle it. Not everyone is cut out to run a business.
I'm sorry this is sooo long but I just felt like I should let everyone know what happened.
Kelly
Zoeys Mommy