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anngooley · 06-03-2014, 05:13 PM

BEWARE OF THIS WEB SITE marilynmuttroe.com There are many complaints online about the scam (which I learned after my exp with them)

I placed an order on 2/11/14 with marilynmuttroepetboutiqu… for 2 items. Before the item arrived I placed a second order on 2/28/14 for 1 item. I received one item from the first order in early March. I contacted the company via phone and got a response that my second item would be in with my second order. I contacted the company again the end of March and got no response to any of my phone calls or emails. I emailed again in April and got a reply that someone named Lisa was going to be handling my refund for the 2 items I didn t get. I have received no refund or the missing 2 items. On 5/28/14 I sent a message via Facebook to the company and got a reply the same night that they will look into the oversight. On 5/29/14 I again received a message via Facebook that they are mailing me checks and a gift for my troubles and let me know that the matter happened with the old owners. (I seriously smell BS).IN the meantime I have filed a complaint with the California BBB and with Paypal. I have left comments to their Facebook page as well as Yelp.

If you want a good if not better dog apparel site please use Baxterboo.com. I have used them for many years and am sorry I tried marilynmuttroe.

06-03-2014, 05:13 PM	#6
anngooley YorkieTalk Newbie! Join Date: May 2014 Location: usa Posts: 6	my experience with marilyn muttroe BEWARE OF THIS WEB SITE marilynmuttroe.com There are many complaints online about the scam (which I learned after my exp with them) I placed an order on 2/11/14 with marilynmuttroepetboutiqu… for 2 items. Before the item arrived I placed a second order on 2/28/14 for 1 item. I received one item from the first order in early March. I contacted the company via phone and got a response that my second item would be in with my second order. I contacted the company again the end of March and got no response to any of my phone calls or emails. I emailed again in April and got a reply that someone named Lisa was going to be handling my refund for the 2 items I didn t get. I have received no refund or the missing 2 items. On 5/28/14 I sent a message via Facebook to the company and got a reply the same night that they will look into the oversight. On 5/29/14 I again received a message via Facebook that they are mailing me checks and a gift for my troubles and let me know that the matter happened with the old owners. (I seriously smell BS).IN the meantime I have filed a complaint with the California BBB and with Paypal. I have left comments to their Facebook page as well as Yelp. If you want a good if not better dog apparel site please use Baxterboo.com. I have used them for many years and am sorry I tried marilynmuttroe.