Yay Pauline
As a small breeder and no longer able to be a show person, I agree with all you said.
Most of the public hasn't a clue about how much work we put into our dogs.
I personally spend at least 15 to 20 hrs a week grooming, then the feeding, LOVING on them and getting kisses in return, cleaning and watching puppies. Yes its a full time job and I too , try to always take as much time as a caller wants to answer any and all questions even when I can tell from the "HELLO " that they are just shopping. Nothing wrong with shopping around. I wish more people would shop and ask before just walking into a petstore and seeing a cute puppy.
Enough of my ranting, Just wanted to give you my support as you already have my respect.