I made about 5 bad batches of chocolate chip cookies from scratch, even restocked my pantry to be sure all ingredients were very fresh. Still bombed. Then I bought an oven thermometer to check the actual temp of my oven and found it is 20 degrees cooler than it should be when I set the dial. Next batch I turned my oven on to 20 degrees higher and the cookies came out perfectly. It was a fairly new oven too.
Try Googling the problem, maybe others have posted about it, or call the company and complain. You did follow the directions on the box... I always read the boxes in case they change up on anything... |