I'm usually very passive and say "I just won't ever go back again". But OMG! This isn't a simple matter of a bad haircut. If that groomer's THAT careless with someones loving pet than she needs to find another career. Pisses me off just thinking about it.
Totally understand accidents/mistakes happen since I've accidently clipped my pups ears couple times. But she should at the VERY least let you know what happened and how she treated it.
If you haven't already, I hope you left a bad review. Things like this is why I only take my two to the groomer maybe once a year... They don't look all "pretty" but at the very least, I know they're not going to be mistreated. |