 Help with online orders
I'm cross posting this because I guess not to many people read/post in the products and reviews, I'm looking for a little guidance. HELP
Hi everyone!
I have a question; I have always ordered from name brand stores online, Chadwick’s, coldwater creek, spegals etc. I always got my orders within a week or so unless something was back ordered and they have always informed me.
I ordered some tees, a dress and some treats from a site I found through YT. I ordered on Jan 25th and still have not received anything. I waited until the Feb 9th (11 Business Days) to email asking about the status of my order. The person responded at first saying she couldn't find my order, I emailed her back a copy of the confirmation and she responded that they were waiting on the tees to come in but that they would be sending out my order tomorrow or Monday. Guess what, nothing has ever come. I tried contacting them again yesterday with no response.
Has anyone else ever had this problem? I don't want to start a fuss (being a newbie) that why I'm not naming the site. I'm just confused about the pardon the slang here but mom and pop internet shops. I don't know if they all take this long or if I should call my credit card company and cancel the order or what.
HELP!
Zoey's Mommy
Kelly |