I just noticed she cut Lola's hair by the corner of one eye, I also think she cut the hair in the eyebrow area.
I didn't notice the corner of her eye before because it's one eye and a thin layer of hair.
I specifically told her do not cut by her eyes, only cut the border of her face. I also wrote it down.
I'm seriously considering calling up and threatening to post about them all over the internet, tell all my friends, and tell everyone in pet stores if they don't give me my money back.