[QUOTE=Faboosh;4337572]I think if I made it perfectly clear not to cut a specific area & they did it anyway, I'd either not pay or demand a refund. Part of their job is to take instructions, not just wing it and do what they feel.
I usually groom Cali myself theses days except for a few times a year my local breeder/groomer gives her an I depth grooming. But, in your case, with the problem you are having I would be sure to put it in WRITING specifically what you want and don't want!
Good luck! This can be so frustrating