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Originally Posted by Micah my love  I just went through a similar situation and Paypal settled it for me. |
Just wanted to add, a customer of mine from another country filed a claim bc he didn't get his order after 6 business days. I was upset bc he never contacted me to find out what's going on. It can take up to 14 business days for International orders. Anyhow, I had all the proof to show PayPal, like the customs form & postal receipts. He lost loll & he ended up getting his order a few days later.
So the seller has to show proof that they sent you the jacket, if they don't have anything, they lose & you'll either get that jacket or your money back.