I had the same experience just the other day but it wasn't with petsmart it was with a local groomer. Benny is 9 months old, he had very long hair all over, I took him there to get just a trim nothing else. Well when I went back to get him he looks just like yours does, I was so upset with them not listening to what I told them about just giving him a trim. The owners granddaughter kept apologizing about how she cut him but that doesn't put his hair back on. Needless to say I will never go back there again and I will try and trim his hair myself. On a better note, it's just hair and will grow back, it will just take awhile. |