Omg...I do not understand the reaction of the groomer at all.Getting bitten is almost part of the job when you work with dogs.I helped groom dogs at a shelter a year ago, and the first thing they show you is how to react in the case of getting bitten (which happens more often than you think).You are actually trained to NOT pull your hand away and keep as calm as possible, because fear and anger smell the same to a dog, so your energy can actually makes matters worse.I don't get why she didnt just remove her hand from the cage and close the door (which to me would have been a more natural reaction because I have been there) but removing her hand from the cage, taking a look at it and then reaching back in only to yank the poor dog out and then throw it against the wall with enougn force to cause massive internal injuries??? Sorry, that just seems crazy to me, and even more so when you consider how small the dog was.Her life was never in any danger and her reaction was not out of the pain from the bite, but because being nipped by the dog had pi**ed her off.If one doesnt have the patience or the nurturing and understanding needed to work with animals, then she should not have been working there in the first place.
How sad and how awful, this is why I do my own grooming