[troubletb]

I think your problem is your pen is too big! The area where they are left during the day should be only big enough to turn around and lay down. They are not to be peeing or pooping in it. The thought is to hold until they go outside or where ever you want then to eliminate! Your furbaby might be to young, but you will have to find out how long he can actually hold it. Mine crys when ever he is in his crate, but only when I'm around to hear him.
Good luck.