You're not a PITA Donna! Lol. You just know what you want. You are paying good $$$ for it and you should get it exactly as requested. No if's, ands, or but's. I am picky about things I order and make for my own KS. As a seller of doggy clothing, I try to do my best to get it just as requested & if its not right, you bet your boots I do all that I can in my power to correct it. That's part of providing customer service.
I have worked with Bella's on many occasions and she's been good to me. I had a problem with a hat she did for us. I asked for ear slots to be in it because KS has those stick up ears. She got back to me right away and said she would fix it. In the end though I got a refund but that was only due to her having to stop crocheting due to it bothering her hands. I have psoriatic arthritis in my hands so I know how it can be. But she was understanding. I would definitely contact her to see what can be done or to ask for a refund.
__________________ Aymee & Katie Scarlett |