My sister used to get her yorkie groomed there and she was satisfied with them...her yorkie was kept in a puppy cut and her groomers did a great job. There are some good groomers at Petsmart and some not-so-good ones, just like many places out there.
I will just say that I think they charge too much for the services that they offer, given the experience levels (or lack of) there. I also don't like that they keep your dog for 4 hours...much of that time is them just sitting alone in cage with all of these loud sounds and action going on around them. And at least at the Petsmarts near me, they often seemed understaffed, which makes me uncomfortable. I have witnessed groomers attempting to work on a dog by themselves when they clearly need additional help for safety purposes.
Not sure how Petsmart does a la carte pricing but I know that the groomer I take Toki to will just do the sanitary area if that's the only thing you want done...it's cheaper and doesn't take nearly as long as a full groom.
I'm not trying to dog on Petsmart grooming! I get Toki's nails trimmed there and I know several people who have had pleasant experiences with them. I guess I'm just kinda picky and obsessive lol...I want a groomer that I know will deliver exactly what I ask for and that doesn't mind you watching your pup get groomed and also one that isn't trying to cram as many dogs as possible into their daily schedule.
I've seen many puppies getting groomed at Petsmart and the employees there have always been very gentle and patient (from what I can see through the window or at the desk). The most important thing is that you speak with your groomer and that you trust them to deliver the what you are expecting and to know that they will make your pup's first grooming experience a pleasant one.
Hopefully others will be able to share their experiences! |